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Air Canada Rouge Hamilton Office in Bermuda offers support and full information on the airline's baggage policy so that customers can travel hassle-free. One free standard carry-on bag and one free personal item like a laptop or handbag are permitted to Air Canada Rouge's passengers. Checked baggage limits and charges vary by route, fare option, and aircanada.ca frequent flyer status. The office assists in explaining weight and size restrictions, charges for excess baggage, and special handling of items. It also assists with lost, delayed, or damaged baggage claims, providing a direct contact for speedy resolution and updates.